Download Game Client

Take these steps one at a time and check if it helped after completing each:

1. Add the game directory to your antivirus exception list
2. Start the game from launcher and click Verify button, then once the process finishes, check again
3. Install Microsoft Visual C++
4. Install Microsoft .NET Framework
5. Remove the compatibility mode from elementclient.exe (Properties » Compatibility » Uncheck "Run in compatibility mode")
6. Press the Win + R key combination, enter the dxdiag command and switch to the 64bit version in the window that opens
7. Reinstall your graphic card drivers and check again
8. Update your Windows (if your system is outdated it might be missing some libraries required to run the game)
9. Disable hardware virtualization in BIOS

Take these steps one at a time and check if it helped after completing each:

1. Go to Control Panel to move your toon to the safe spot
2. Open Interlude/element/userdata and delete systemsettings.ini file and Layout folder
3. Add the game directory to your antivirus exception list
4. If problem still persists, click Verify button on launcher and check again
5. Redownload / reinstall the client

The code execution cannot proceed because MSVCP140.dll / VCRUNTIME140.dll was not found. Reinstalling the program may fix this problem.

Update Visual C++ for Visual Studio 2015.
Important! Choose x86:
https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist

1. Disable Windows Defender and reinstall the game
2. If problem still persists, click Verify button on launcher and check again

The game file is corrupted. Click Verify button in the game launcher, then once the process finishes, check again.

Take these steps one at a time and check if it helped after completing each:

1. Start the game from launcher and click Verify button, then once the process finishes, check again
2. Close all third-party applications (browser, antivirus, etc.), the game may not have enough RAM
3. Uncheck "Read only" in the game folder settings (Right-click on the folder » Properties)
4. Set the graphics to a minimum by downloading systemsettings.ini from the attached files and copying it to element/userdata
5. Redownload / reinstall the client

Take these steps one at a time and check if it helped after completing each:

1. Reinstall DirectX, Microsoft Visual C++ and Microsoft .NET Framework
2. Reinstall your graphic card drivers and check again
3. Update your Windows (if your system is outdated it might be missing some libraries required to run the game)
4. Try using the command sfc /scannow (Start » Run), the system will scan everything and try to replace corrupted files if cached copies exist

1. Install DirectX 9.0c by running dxwebsetup.exe file located in Interlude/element/help/
2. Reinstall your graphic card drivers

This error may occur due to frequent client requests to the server. Try to wait 2-3 minutes, if it doesn't help, restart the client.

Go to Control Panel to move your toon to the safe spot.

Click Verify button in the game launcher, then once the process finishes, check again.

Take these steps one at a time and check if it helped after completing each:

1. Make sure that the server is online (check the status on the website, ask friends, etc.)
2. Start the launcher.exe and check if your game is at its latest version. If it's not, let it update and check again
3. Add the elementclient.exe file to your antivirus/firewall exception list
4. Restart your router and computer
5. Disable Windows Firewall
6. Disable Windows Defender
7. Try to use a VPN, turn it on, and turn it off after you have logged into the game
8. Alternately redownload / reinstall the client

1. Make sure you entered your account name and password correctly
2. If you copy your account details manually, make sure there is no space there
3. Activate your account using the link sent to your email
4. Click Verify button in the game launcher, then once the process finishes, check again

Download and install this update for DirectX:
https://www.microsoft.com/en-us/download/details.aspx?id=8109

Open Interlude/element/userdata and delete the Layout folder.

Run the launcher as admin and let it update to the current patch version.

Disable the unfreeze feature.

Click Verify button in the game launcher, then once the process finishes, check again.

1. Try running the game as an administrator
2. Move the game client folder to a folder that does not require administrator rights

This is the Google Drive limit, we can't do anything about it, unfortunately.

You will either have to wait 24 hours for the link to become available again, or choose a different download link.

We recommend using third-party software, such as Exit Lag or Leatrix Latency Fix.